From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
I really appreciate the level of customer service! I will definitely be a return customer!
Cheers,
-john
Hello!
I wanted to write and say how astounded I was by the quality of the swords I ordered, and how amazing the engraving looked.
An absolutely stunning job, and I couldn't be happier. Your craftsmanship exceeded my expectations, and my brothers are going
to be stoked. You guys *rock*, and I'll definitely order from you again! :D
Thank you!!
Jen
Your customer service has been wonderful and I will definitely shop at strongblade again.
-Carolyn Tong
San Jose, California
Hello Strongblade,
I just wanted to give you the greatest thank you! You guys are amazing! You
spent the time to call me to make sure that my order was exactly the way
that I wanted and made sure that I got the swords on the day that I needed
them. I am AMAZED by your customer service!
My parents LOVED their swords! I thank you so much for helping me make their
anniversary really special! I have been telling everyone how amazing
Strongblade is!
Thank you! Thank you! Thank you!
Rachel
Hey guys,
This is my first time ever ordering any sort of LARP material (starting up in Feb). I like to gauge the companies I buy stuff from
by how fun they are. When I ordered my LARP axe, I put in the comments that I liked bears and wanted a picture of one in my
delivery.
You did it! You should have seen the look on my face when I saw Yogi staring back at me from the box. I was almost
more excited by that than the axe itself (which is awesome).
So in short, thank you. I'd be glad to order from you again in the future.
- Ryan
OH MY GOD! This sword is the freaking bomb?? I could not be happier! This thing is going to be a major hit! I am so grateful for your customer service! Roger I would like to thank you for your recommendations, and help, patience, and outstanding service! I LOVE this sword??
Merry Christmas,
Mark N.
Your honest approach and willingness to make up for mistakes has earned
my loyalty. :)
-Chris
Chapel Hill, North Carolina
Your concern for your customers, as well as your dedication to them is very much appreciated. Your service team has been very polite and prompt with thier responses to my questions concerning my order. Myself, as a first time customer, am impressed by your services and hope to stay a long time consumer for your business.
-Jason M.
Coral Springs, Florida
Thank you, Thank you, Thank you!!!!! You've made a 10 year old
boy VERY happy!!! I'll look to your company again in the future. Thanks for coming through for us!
-Patricia K.
Chesterfield, Missouri
To Whom It May Concern:
I just received my Praetorian Gladius and It is more than I hoped for. It is absolutely beautiful! The fit and finish is top notch. Thanks guys!!!