From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
My Scottish sword came in today and to put it simply, it's beautiful. Love it. Thanks.
John
I could not be more pleased with my purchase, and the entire experience of creating this custom sword. From the moment I first contacted Roger, responses were fast, and he worked with me to create exactly what I wanted, not stopping until it was perfect. They made suggestions and even took my original ideas and made them better. Best of all, they caught a few mistakes and things I was originally compromising on due to character limits on the website, researching the verse I wanted on their own and making sure the entire, correct verse was the final one used, also catching my silly spelling errors. The sword is in marvelous shape, good weight and balance, and better than described. The family coat of arms and scripture verse I asked for turned out so well, I cried when I opened it, as did my significant other whom I purchased the sword for. I am immensely pleased with my purchase, and cannot wait to order more pieces for myself, all 4 of our children, and the rest of the family. Thank you, thank you!!
Jennifer
Thanks so much for your expert help, the engraving is perfect and the
tankard is quality. You and your company were extremely professional and
fast. I will highly recommend you to anyone I know looking for a similar
gift.
Harry
I just wanted to say thank you for everything you and your company did to
get me my items for the wedding. They were a massive hit. As a thank you
please enjoy these pictures from the wedding featuring your exceptional
products.
Sincerely,
Justin P
My name is Ryan and I recently purchased a number of engraved swords from your website as groomsmen gifts for my wedding. I normally don't write companies back unless there is a problem with the purchase, but I was so pleased with the quality, price and customer service that I made an exception in this case. The swords were of excellent quality and the engravings were exactly as I had envisioned them. The price for these swords was amazing, considering that they were hand-forged high-carbon steel. It was low enough that I was at first fearful that it may have been a scam, but when they arrived, it was clear that you guys are exactly as advertised. You guys really went the extra mile to ensure that I would be pleased with my purchase, and I can safely say that my choice of companies for future sword purchases will be a no-brainer.
Thanks for everything,
-Ryan S.
Your customer service has been wonderful and I will definitely shop at strongblade again.
-Carolyn Tong
San Jose, California
Just wanted to let you know that we received the replacement Right-handed Guard for the Rapier I bought for my wife. Looks and fits good,!!!!
What surprised both of us was that You kind folks sent along a scabbard frog for free!!!!! THANK YOU!!!!! Your customer service IS TERRIFIC.
I have notified members of our local S.C.A. and Roman groups how WONDERFUL you folks are. As soon (tomorrow) I can find out the phone # for your local Better Business Bureau, I am going to call it and tell them about how pleased we are with your products AND customer service!!!!
Expect another and future orders from us.
Yours sincerely and Very Happily,
Larry M.
I recently purchased a rapier for my father's birthday, from your website. I have to say, it's a beautiful sword, and the engraving came out flawlessly. On behalf of my father and myself, thank you for a job well done. Worth every penny.
Also, whoever writes your product descriptions is hilarious. I love the wording.
- Tony
The swords arrived and they are AMAZING!!! I am so incredibly happy with the product and your exceptional service.
You have a repeat customer here!
Tamara K.
Thanks again Eileen,
You folks don't play around when it comes to shipping and logistics!! Your company is fun, easy, and a great value, I also like the fact that you take your products for what they are; toys at a great value. I will be back.
I was a real treat speaking with you yesterday.
Thank again for all of your time and efforts on my behalf.
Most sincerely,
John Bobolsky
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