From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
I just wanted to send a big thank you for ensuring that my wedding gift to my husband arrived in time for our wedding. it was used in the ceremony & is in a lot of our photos.
I was very impressed how fast you shipped the Hoplite Phalanx Blade and will be buying from you in the future.
It was also a nice gesture sending a special gift with the package, it proves that there are still decent people out there.
Thank you so much again......my husband is a very happy man.
Regards
Kerry
I just want to say that I have rarely, if ever received such fantastic service without so much as a question or hindrance of any kind. Please let me know if there is any particular social media, review, or personal websites that you prefer your customers to use as I would greatly appreciate the opportunity to express my appreciation for the outstanding expedited service I have received. Thank you very much for your quick response and delivery as it really made the difference when it mattered the most.
Sincerely,
John M.
Hello!
I wanted to write and say how astounded I was by the quality of the swords I ordered, and how amazing the engraving looked.
An absolutely stunning job, and I couldn't be happier. Your craftsmanship exceeded my expectations, and my brothers are going
to be stoked. You guys *rock*, and I'll definitely order from you again! :D
Thank you!!
Jen
I just received my sword and your description was very accurate, it is indeed beautiful. Thank you for the beautiful box and card of authenticity. I am a very happy and satisfied first-time customer.
- Karen B
Miami, Florida
Just wanted to let you know that we received the replacement Right-handed Guard for the Rapier I bought for my wife. Looks and fits good,!!!!
What surprised both of us was that You kind folks sent along a scabbard frog for free!!!!! THANK YOU!!!!! Your customer service IS TERRIFIC.
I have notified members of our local S.C.A. and Roman groups how WONDERFUL you folks are. As soon (tomorrow) I can find out the phone # for your local Better Business Bureau, I am going to call it and tell them about how pleased we are with your products AND customer service!!!!
Expect another and future orders from us.
Yours sincerely and Very Happily,
Larry M.
I really appreciate the level of customer service! I will definitely be a return customer!
Cheers,
-john
Thanks so much for your expert help, the engraving is perfect and the
tankard is quality. You and your company were extremely professional and
fast. I will highly recommend you to anyone I know looking for a similar
gift.
Harry
I could not be more pleased with my purchase, and the entire experience of creating this custom sword. From the moment I first contacted Roger, responses were fast, and he worked with me to create exactly what I wanted, not stopping until it was perfect. They made suggestions and even took my original ideas and made them better. Best of all, they caught a few mistakes and things I was originally compromising on due to character limits on the website, researching the verse I wanted on their own and making sure the entire, correct verse was the final one used, also catching my silly spelling errors. The sword is in marvelous shape, good weight and balance, and better than described. The family coat of arms and scripture verse I asked for turned out so well, I cried when I opened it, as did my significant other whom I purchased the sword for. I am immensely pleased with my purchase, and cannot wait to order more pieces for myself, all 4 of our children, and the rest of the family. Thank you, thank you!!
Jennifer
I am a big sword collector and think your site looks cool. Your swords are some of the most beautiful I've seen and seem to be the perfect medieval swords
-Chip F.
I recently purchased a rapier for my father's birthday, from your website. I have to say, it's a beautiful sword, and the engraving came out flawlessly. On behalf of my father and myself, thank you for a job well done. Worth every penny.
Also, whoever writes your product descriptions is hilarious. I love the wording.
- Tony
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