From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
They arrived... and My God! What amazing work you guys did! The swords alone are incredibly impressive! They certainly surpassed my expectations, the craftsmanship of every part of the sword is incredible! The stitching on the handle just puts the icing on the cake! The pommel and wingspan of the guard are also truly impressive. The swords are pretty much exactly what I wanted. The engravings literally could not have looked any better than you guys did them, just great work. It's pretty clear you folks at Strongblade take a lot of pride in your work.
Thanks so very much,
Mike
I just want to say that I have rarely, if ever received such fantastic service without so much as a question or hindrance of any kind. Please let me know if there is any particular social media, review, or personal websites that you prefer your customers to use as I would greatly appreciate the opportunity to express my appreciation for the outstanding expedited service I have received. Thank you very much for your quick response and delivery as it really made the difference when it mattered the most.
Sincerely,
John M.
I just wanted to send a big thank you for ensuring that my wedding gift to my husband arrived in time for our wedding. it was used in the ceremony & is in a lot of our photos.
I was very impressed how fast you shipped the Hoplite Phalanx Blade and will be buying from you in the future.
It was also a nice gesture sending a special gift with the package, it proves that there are still decent people out there.
Thank you so much again......my husband is a very happy man.
Regards
Kerry
Your concern for your customers, as well as your dedication to them is very much appreciated. Your service team has been very polite and prompt with thier responses to my questions concerning my order. Myself, as a first time customer, am impressed by your services and hope to stay a long time consumer for your business.
-Jason M.
Coral Springs, Florida
Just a quick note to let you know I received my sword today and it's just perfect. Shipping was fast, the blade and scabbard were in great shape, and the engraving was PERFECT. I enjoyed the ""Care and Feeding"" guide - glad to know you've got a sense of humor (as you should have, selling Medieval swords in 2014!!). Very satisfied, and will shop here again as I arm up (um, I mean ""costume up"") for the next Renaissance festival. Actually I'll be a holdout from an earlier age I suppose.
Thanks again for the great service.
Tom
My order arrived "tomorrow" as promised. I just wanted to say thank you very much for your excellent service.
Hattie
To Whom It May Concern:
I just received my Praetorian Gladius and It is more than I hoped for. It is absolutely beautiful! The fit and finish is top notch. Thanks guys!!!
A few months back my father bought me a Crusaders Arming Sword that was tempered.
It came to me well packaged, and on the time it was expected. I am very pleased with
the arming sword, and wanted to tell all of you a great thanks for all the time and concern you
have put in taking care of it. This is a wonderful peace of work you have created,
and you should be pleased in what you provide for your customers. I thank you very much
because this is something that has touched my heart from my father, and will be
cherished for the rest of my life. You helped make this happen. I hope your business thrives, and you will
put the expected smile on each and every customer you have. In the business I work we have to
juggle between quality and quantity. Without the quality the quantity will not come.
Thanks once again and have a wonderful day. Keep up the great work!!
William S.
hank you I received my order today. Its a Christmas gift for my husband. Its beautiful he is going to love it.
Thank you
Brenda D
Thanks again Eileen,
You folks don't play around when it comes to shipping and logistics!! Your company is fun, easy, and a great value, I also like the fact that you take your products for what they are; toys at a great value. I will be back.
I was a real treat speaking with you yesterday.
Thank again for all of your time and efforts on my behalf.
Most sincerely,
John Bobolsky