From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
Thank you so much the dagger was more than what we expected. You all did an amazing job again thank you!
Your concern for your customers, as well as your dedication to them is very much appreciated. Your service team has been very polite and prompt with thier responses to my questions concerning my order. Myself, as a first time customer, am impressed by your services and hope to stay a long time consumer for your business.
-Jason M.
Coral Springs, Florida
My name is Ryan and I recently purchased a number of engraved swords from your website as groomsmen gifts for my wedding. I normally don't write companies back unless there is a problem with the purchase, but I was so pleased with the quality, price and customer service that I made an exception in this case. The swords were of excellent quality and the engravings were exactly as I had envisioned them. The price for these swords was amazing, considering that they were hand-forged high-carbon steel. It was low enough that I was at first fearful that it may have been a scam, but when they arrived, it was clear that you guys are exactly as advertised. You guys really went the extra mile to ensure that I would be pleased with my purchase, and I can safely say that my choice of companies for future sword purchases will be a no-brainer.
Thanks for everything,
-Ryan S.
You have such a wonderful array of swords, I will get a few soon as I pay off hurricane bills. I especially like your description of the Hidden Rage katana...objects in the mirror....., you have a great sense of humor in addition to the history associated with these blades. Once again...love your site
-Claudia
I just received my sword and your description was very accurate, it is indeed beautiful. Thank you for the beautiful box and card of authenticity. I am a very happy and satisfied first-time customer.
- Karen B
Miami, Florida
I dont know where else to send this. I just wanted to say the sword came in perfect an beautiful condition. The engraving was stellar and the qaulity top notch. I bought it for a wedding present and ir didnt dissapoint. Thank you for such a wonderful and fair priced product. I am showing your site to all my freinds. I would definetly shop here again.
Joseph B.
Just a quick note to let you know I received my sword today and it's just perfect. Shipping was fast, the blade and scabbard were in great shape, and the engraving was PERFECT. I enjoyed the ""Care and Feeding"" guide - glad to know you've got a sense of humor (as you should have, selling Medieval swords in 2014!!). Very satisfied, and will shop here again as I arm up (um, I mean ""costume up"") for the next Renaissance festival. Actually I'll be a holdout from an earlier age I suppose.
Thanks again for the great service.
Tom
"Hi, this is Marissa and I placed an order for a sword to be in great going down and I received it today and I was just calling to let you know that it is absolutely wonderful and thank you so very much I absolutely love it. Thank you. Have a Merry Christmas"
I really appreciate the level of customer service! I will definitely be a return customer!
Cheers,
-john
Just wanted to let you know that we received the replacement Right-handed Guard for the Rapier I bought for my wife. Looks and fits good,!!!!
What surprised both of us was that You kind folks sent along a scabbard frog for free!!!!! THANK YOU!!!!! Your customer service IS TERRIFIC.
I have notified members of our local S.C.A. and Roman groups how WONDERFUL you folks are. As soon (tomorrow) I can find out the phone # for your local Better Business Bureau, I am going to call it and tell them about how pleased we are with your products AND customer service!!!!
Expect another and future orders from us.
Yours sincerely and Very Happily,
Larry M.
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