From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
i love the blade (MAELSTORM) im looking forward to having more items from your team....
ill be sher to let my friend know about you guys thank you again.....
your friend,
DeAris
I am a big sword collector and think your site looks cool. Your swords are some of the most beautiful I've seen and seem to be the perfect medieval swords
-Chip F.
Just a quick note to let you know I received my sword today and it's just perfect. Shipping was fast, the blade and scabbard were in great shape, and the engraving was PERFECT. I enjoyed the ""Care and Feeding"" guide - glad to know you've got a sense of humor (as you should have, selling Medieval swords in 2014!!). Very satisfied, and will shop here again as I arm up (um, I mean ""costume up"") for the next Renaissance festival. Actually I'll be a holdout from an earlier age I suppose.
Thanks again for the great service.
Tom
I just wanted to send a big thank you for ensuring that my wedding gift to my husband arrived in time for our wedding. it was used in the ceremony & is in a lot of our photos.
I was very impressed how fast you shipped the Hoplite Phalanx Blade and will be buying from you in the future.
It was also a nice gesture sending a special gift with the package, it proves that there are still decent people out there.
Thank you so much again......my husband is a very happy man.
Regards
Kerry
love the site.
-Nicolaus E.
Hermitage, Tennessee
Hello Strongblade,
I just wanted to give you the greatest thank you! You guys are amazing! You
spent the time to call me to make sure that my order was exactly the way
that I wanted and made sure that I got the swords on the day that I needed
them. I am AMAZED by your customer service!
My parents LOVED their swords! I thank you so much for helping me make their
anniversary really special! I have been telling everyone how amazing
Strongblade is!
Thank you! Thank you! Thank you!
Rachel
The swords arrived and they are AMAZING!!! I am so incredibly happy with the product and your exceptional service.
You have a repeat customer here!
Tamara K.
Dear Sir:
I just received my order and I wish to tell you I am very pleased with your fine service and with the quality of the swords.
Thank you,
Ron
I just want to write that I've received the sword. It is a beautiful piece of work and I want to thank you for it. Not only is the craftsmanship topnotch, but your communication to ensure the final product is exactly the way I want it is also above and beyond. When I presented the sword to my Best Man, he was speechless and thrilled to have something like this adorn his room. So again, thank you. I look forward to doing further business with your store.
Mike
My name is Ryan and I recently purchased a number of engraved swords from your website as groomsmen gifts for my wedding. I normally don't write companies back unless there is a problem with the purchase, but I was so pleased with the quality, price and customer service that I made an exception in this case. The swords were of excellent quality and the engravings were exactly as I had envisioned them. The price for these swords was amazing, considering that they were hand-forged high-carbon steel. It was low enough that I was at first fearful that it may have been a scam, but when they arrived, it was clear that you guys are exactly as advertised. You guys really went the extra mile to ensure that I would be pleased with my purchase, and I can safely say that my choice of companies for future sword purchases will be a no-brainer.
Thanks for everything,
-Ryan S.
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