From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a barging price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
Just wanted to let you know that we received the replacement Right-handed Guard for the Rapier I bought for my wife. Looks and fits good,!!!!
What surprised both of us was that You kind folks sent along a scabbard frog for free!!!!! THANK YOU!!!!! Your customer service IS TERRIFIC.
I have notified members of our local S.C.A. and Roman groups how WONDERFUL you folks are. As soon (tomorrow) I can find out the phone # for your local Better Business Bureau, I am going to call it and tell them about how pleased we are with your products AND customer service!!!!
Expect another and future orders from us.
Yours sincerely and Very Happily,
Larry M.
My name is Ryan and I recently purchased a number of engraved swords from your website as groomsmen gifts for my wedding. I normally don't write companies back unless there is a problem with the purchase, but I was so pleased with the quality, price and customer service that I made an exception in this case. The swords were of excellent quality and the engravings were exactly as I had envisioned them. The price for these swords was amazing, considering that they were hand-forged high-carbon steel. It was low enough that I was at first fearful that it may have been a scam, but when they arrived, it was clear that you guys are exactly as advertised. You guys really went the extra mile to ensure that I would be pleased with my purchase, and I can safely say that my choice of companies for future sword purchases will be a no-brainer.
Thanks for everything,
-Ryan S.
I dont know where else to send this. I just wanted to say the sword came in perfect an beautiful condition. The engraving was stellar and the qaulity top notch. I bought it for a wedding present and ir didnt dissapoint. Thank you for such a wonderful and fair priced product. I am showing your site to all my freinds. I would definetly shop here again.
Joseph B.
Dear Sir:
I just received my order and I wish to tell you I am very pleased with your fine service and with the quality of the swords.
Thank you,
Ron
Perfect! I said it before and I'll say it again--You ARE the best! Thanks so much for all your help on this--these are the coolest swords!!!!!
I just want to say that I have rarely, if ever received such fantastic service without so much as a question or hindrance of any kind. Please let me know if there is any particular social media, review, or personal websites that you prefer your customers to use as I would greatly appreciate the opportunity to express my appreciation for the outstanding expedited service I have received. Thank you very much for your quick response and delivery as it really made the difference when it mattered the most.
Sincerely,
John M.
Thank you, Thank you, Thank you!!!!! You've made a 10 year old
boy VERY happy!!! I'll look to your company again in the future. Thanks for coming through for us!
-Patricia K.
Chesterfield, Missouri
Hey guys,
This is my first time ever ordering any sort of LARP material (starting up in Feb). I like to gauge the companies I buy stuff from
by how fun they are. When I ordered my LARP axe, I put in the comments that I liked bears and wanted a picture of one in my
delivery.
You did it! You should have seen the look on my face when I saw Yogi staring back at me from the box. I was almost
more excited by that than the axe itself (which is awesome).
So in short, thank you. I'd be glad to order from you again in the future.
- Ryan
Hello my name is Carl and I recently purchased a LARP weapon from Strongblade. I just wanted to say that this weapon is more than I expected and I will be recommending your company to my friends. In only a week I received my purchase and I am ready to attend my next event. Excellent service.
I am a big sword collector and think your site looks cool. Your swords are some of the most beautiful I've seen and seem to be the perfect medieval swords
-Chip F.
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