From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
Just wanted to reply and thank you for prompt delivery and quality items
sent! The swords are beautiful and the engraved writing is awsome!....
You can shop elsewhere and take a chance on being disappointed.
You can develop a patron relationship here and never regret the decision.
I choose to shop with STRONGBLADE, if they don't have it, they get it.
-GPS III
Roger, the rehearsal dinner was last night and the blades were a SMASH!! They were absolutely fantastic and I just wanted to let you know how appreciative I was and wanted to say Thanks Again for the great customer service. You can rest assured if someone asks where they can get blades engraved I will absolutely send them your way. Hope all is well and also to do business with you again in the future.
Thank You!!
-John
I just want to say that I have rarely, if ever received such fantastic service without so much as a question or hindrance of any kind. Please let me know if there is any particular social media, review, or personal websites that you prefer your customers to use as I would greatly appreciate the opportunity to express my appreciation for the outstanding expedited service I have received. Thank you very much for your quick response and delivery as it really made the difference when it mattered the most.
Sincerely,
John M.
Hello my name is Carl and I recently purchased a LARP weapon from Strongblade. I just wanted to say that this weapon is more than I expected and I will be recommending your company to my friends. In only a week I received my purchase and I am ready to attend my next event. Excellent service.
Just wanted to let you know that we received the replacement Right-handed Guard for the Rapier I bought for my wife. Looks and fits good,!!!!
What surprised both of us was that You kind folks sent along a scabbard frog for free!!!!! THANK YOU!!!!! Your customer service IS TERRIFIC.
I have notified members of our local S.C.A. and Roman groups how WONDERFUL you folks are. As soon (tomorrow) I can find out the phone # for your local Better Business Bureau, I am going to call it and tell them about how pleased we are with your products AND customer service!!!!
Expect another and future orders from us.
Yours sincerely and Very Happily,
Larry M.
Hello Strongblade,
I just wanted to give you the greatest thank you! You guys are amazing! You
spent the time to call me to make sure that my order was exactly the way
that I wanted and made sure that I got the swords on the day that I needed
them. I am AMAZED by your customer service!
My parents LOVED their swords! I thank you so much for helping me make their
anniversary really special! I have been telling everyone how amazing
Strongblade is!
Thank you! Thank you! Thank you!
Rachel
Thank you, Thank you, Thank you!!!!! You've made a 10 year old
boy VERY happy!!! I'll look to your company again in the future. Thanks for coming through for us!
-Patricia K.
Chesterfield, Missouri
Hey guys,
This is my first time ever ordering any sort of LARP material (starting up in Feb). I like to gauge the companies I buy stuff from
by how fun they are. When I ordered my LARP axe, I put in the comments that I liked bears and wanted a picture of one in my
delivery.
You did it! You should have seen the look on my face when I saw Yogi staring back at me from the box. I was almost
more excited by that than the axe itself (which is awesome).
So in short, thank you. I'd be glad to order from you again in the future.
- Ryan
Just a quick note to let you know I received my sword today and it's just perfect. Shipping was fast, the blade and scabbard were in great shape, and the engraving was PERFECT. I enjoyed the ""Care and Feeding"" guide - glad to know you've got a sense of humor (as you should have, selling Medieval swords in 2014!!). Very satisfied, and will shop here again as I arm up (um, I mean ""costume up"") for the next Renaissance festival. Actually I'll be a holdout from an earlier age I suppose.
Thanks again for the great service.
Tom