From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
The swords arrived and they are AMAZING!!! I am so incredibly happy with the product and your exceptional service.
You have a repeat customer here!
Tamara K.
Hey guys,
This is my first time ever ordering any sort of LARP material (starting up in Feb). I like to gauge the companies I buy stuff from
by how fun they are. When I ordered my LARP axe, I put in the comments that I liked bears and wanted a picture of one in my
delivery.
You did it! You should have seen the look on my face when I saw Yogi staring back at me from the box. I was almost
more excited by that than the axe itself (which is awesome).
So in short, thank you. I'd be glad to order from you again in the future.
- Ryan
hank you I received my order today. Its a Christmas gift for my husband. Its beautiful he is going to love it.
Thank you
Brenda D
Your honest approach and willingness to make up for mistakes has earned
my loyalty. :)
-Chris
Chapel Hill, North Carolina
I recently purchased a rapier for my father's birthday, from your website. I have to say, it's a beautiful sword, and the engraving came out flawlessly. On behalf of my father and myself, thank you for a job well done. Worth every penny.
Also, whoever writes your product descriptions is hilarious. I love the wording.
- Tony
Thanks so much for your expert help, the engraving is perfect and the
tankard is quality. You and your company were extremely professional and
fast. I will highly recommend you to anyone I know looking for a similar
gift.
Harry
Hello Strongblade,
I just wanted to give you the greatest thank you! You guys are amazing! You
spent the time to call me to make sure that my order was exactly the way
that I wanted and made sure that I got the swords on the day that I needed
them. I am AMAZED by your customer service!
My parents LOVED their swords! I thank you so much for helping me make their
anniversary really special! I have been telling everyone how amazing
Strongblade is!
Thank you! Thank you! Thank you!
Rachel
I just want to say that I have rarely, if ever received such fantastic service without so much as a question or hindrance of any kind. Please let me know if there is any particular social media, review, or personal websites that you prefer your customers to use as I would greatly appreciate the opportunity to express my appreciation for the outstanding expedited service I have received. Thank you very much for your quick response and delivery as it really made the difference when it mattered the most.
Sincerely,
John M.
Thanks again Eileen,
You folks don't play around when it comes to shipping and logistics!! Your company is fun, easy, and a great value, I also like the fact that you take your products for what they are; toys at a great value. I will be back.
I was a real treat speaking with you yesterday.
Thank again for all of your time and efforts on my behalf.
Most sincerely,
John Bobolsky
Hello, I am a past customer and would like to say that I am most
pleased by your selection, timely shipment, and quality of customer service and
swords.
- Aaron D.
Syracuse, New York