From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
hank you I received my order today. Its a Christmas gift for my husband. Its beautiful he is going to love it.
Thank you
Brenda D
Roger, the rehearsal dinner was last night and the blades were a SMASH!! They were absolutely fantastic and I just wanted to let you know how appreciative I was and wanted to say Thanks Again for the great customer service. You can rest assured if someone asks where they can get blades engraved I will absolutely send them your way. Hope all is well and also to do business with you again in the future.
Thank You!!
-John
I just want to write that I've received the sword. It is a beautiful piece of work and I want to thank you for it. Not only is the craftsmanship topnotch, but your communication to ensure the final product is exactly the way I want it is also above and beyond. When I presented the sword to my Best Man, he was speechless and thrilled to have something like this adorn his room. So again, thank you. I look forward to doing further business with your store.
Mike
Your customer service has been wonderful and I will definitely shop at strongblade again.
-Carolyn Tong
San Jose, California
Thank you for your professionalism and honesty. I will do business with you again not
only for your product, but for you class.
John A.
Venice, California
Just a quick note to let you know I received my sword today and it's just perfect. Shipping was fast, the blade and scabbard were in great shape, and the engraving was PERFECT. I enjoyed the ""Care and Feeding"" guide - glad to know you've got a sense of humor (as you should have, selling Medieval swords in 2014!!). Very satisfied, and will shop here again as I arm up (um, I mean ""costume up"") for the next Renaissance festival. Actually I'll be a holdout from an earlier age I suppose.
Thanks again for the great service.
Tom
I got my sword today and it looks fantastic. Thank you so much, its perfect!
Jason L.
Hello!
I wanted to write and say how astounded I was by the quality of the swords I ordered, and how amazing the engraving looked.
An absolutely stunning job, and I couldn't be happier. Your craftsmanship exceeded my expectations, and my brothers are going
to be stoked. You guys *rock*, and I'll definitely order from you again! :D
Thank you!!
Jen
love the site.
-Nicolaus E.
Hermitage, Tennessee
I just received my sword and your description was very accurate, it is indeed beautiful. Thank you for the beautiful box and card of authenticity. I am a very happy and satisfied first-time customer.
- Karen B
Miami, Florida