From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
You have such a wonderful array of swords, I will get a few soon as I pay off hurricane bills. I especially like your description of the Hidden Rage katana...objects in the mirror....., you have a great sense of humor in addition to the history associated with these blades. Once again...love your site
-Claudia
Your honest approach and willingness to make up for mistakes has earned
my loyalty. :)
-Chris
Chapel Hill, North Carolina
I could not be more pleased with my purchase, and the entire experience of creating this custom sword. From the moment I first contacted Roger, responses were fast, and he worked with me to create exactly what I wanted, not stopping until it was perfect. They made suggestions and even took my original ideas and made them better. Best of all, they caught a few mistakes and things I was originally compromising on due to character limits on the website, researching the verse I wanted on their own and making sure the entire, correct verse was the final one used, also catching my silly spelling errors. The sword is in marvelous shape, good weight and balance, and better than described. The family coat of arms and scripture verse I asked for turned out so well, I cried when I opened it, as did my significant other whom I purchased the sword for. I am immensely pleased with my purchase, and cannot wait to order more pieces for myself, all 4 of our children, and the rest of the family. Thank you, thank you!!
Jennifer
I just want to write that I've received the sword. It is a beautiful piece of work and I want to thank you for it. Not only is the craftsmanship topnotch, but your communication to ensure the final product is exactly the way I want it is also above and beyond. When I presented the sword to my Best Man, he was speechless and thrilled to have something like this adorn his room. So again, thank you. I look forward to doing further business with your store.
Mike
"Hi, this is Marissa and I placed an order for a sword to be in great going down and I received it today and I was just calling to let you know that it is absolutely wonderful and thank you so very much I absolutely love it. Thank you. Have a Merry Christmas"
I recently purchased a rapier for my father's birthday, from your website. I have to say, it's a beautiful sword, and the engraving came out flawlessly. On behalf of my father and myself, thank you for a job well done. Worth every penny.
Also, whoever writes your product descriptions is hilarious. I love the wording.
- Tony
Your customer service has been wonderful and I will definitely shop at strongblade again.
-Carolyn Tong
San Jose, California
love the site.
-Nicolaus E.
Hermitage, Tennessee
I just wanted to send a big thank you for ensuring that my wedding gift to my husband arrived in time for our wedding. it was used in the ceremony & is in a lot of our photos.
I was very impressed how fast you shipped the Hoplite Phalanx Blade and will be buying from you in the future.
It was also a nice gesture sending a special gift with the package, it proves that there are still decent people out there.
Thank you so much again......my husband is a very happy man.
Regards
Kerry
The swords arrived and they are AMAZING!!! I am so incredibly happy with the product and your exceptional service.
You have a repeat customer here!
Tamara K.
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