From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
You can shop elsewhere and take a chance on being disappointed.
You can develop a patron relationship here and never regret the decision.
I choose to shop with STRONGBLADE, if they don't have it, they get it.
-GPS III
Perfect! I said it before and I'll say it again--You ARE the best! Thanks so much for all your help on this--these are the coolest swords!!!!!
"Hi, this is Marissa and I placed an order for a sword to be in great going down and I received it today and I was just calling to let you know that it is absolutely wonderful and thank you so very much I absolutely love it. Thank you. Have a Merry Christmas"
I got my sword today and it looks fantastic. Thank you so much, its perfect!
Jason L.
Your concern for your customers, as well as your dedication to them is very much appreciated. Your service team has been very polite and prompt with thier responses to my questions concerning my order. Myself, as a first time customer, am impressed by your services and hope to stay a long time consumer for your business.
-Jason M.
Coral Springs, Florida
Hello my name is Carl and I recently purchased a LARP weapon from Strongblade. I just wanted to say that this weapon is more than I expected and I will be recommending your company to my friends. In only a week I received my purchase and I am ready to attend my next event. Excellent service.
Just wanted to let you know that we received the replacement Right-handed Guard for the Rapier I bought for my wife. Looks and fits good,!!!!
What surprised both of us was that You kind folks sent along a scabbard frog for free!!!!! THANK YOU!!!!! Your customer service IS TERRIFIC.
I have notified members of our local S.C.A. and Roman groups how WONDERFUL you folks are. As soon (tomorrow) I can find out the phone # for your local Better Business Bureau, I am going to call it and tell them about how pleased we are with your products AND customer service!!!!
Expect another and future orders from us.
Yours sincerely and Very Happily,
Larry M.
You have such a wonderful array of swords, I will get a few soon as I pay off hurricane bills. I especially like your description of the Hidden Rage katana...objects in the mirror....., you have a great sense of humor in addition to the history associated with these blades. Once again...love your site
-Claudia
I am a big sword collector and think your site looks cool. Your swords are some of the most beautiful I've seen and seem to be the perfect medieval swords
-Chip F.
Your honest approach and willingness to make up for mistakes has earned
my loyalty. :)
-Chris
Chapel Hill, North Carolina