From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
love the site.
-Nicolaus E.
Hermitage, Tennessee
Hello, I am a past customer and would like to say that I am most
pleased by your selection, timely shipment, and quality of customer service and
swords.
- Aaron D.
Syracuse, New York
Just wanted to let you know that we received the replacement Right-handed Guard for the Rapier I bought for my wife. Looks and fits good,!!!!
What surprised both of us was that You kind folks sent along a scabbard frog for free!!!!! THANK YOU!!!!! Your customer service IS TERRIFIC.
I have notified members of our local S.C.A. and Roman groups how WONDERFUL you folks are. As soon (tomorrow) I can find out the phone # for your local Better Business Bureau, I am going to call it and tell them about how pleased we are with your products AND customer service!!!!
Expect another and future orders from us.
Yours sincerely and Very Happily,
Larry M.
OH MY GOD! This sword is the freaking bomb?? I could not be happier! This thing is going to be a major hit! I am so grateful for your customer service! Roger I would like to thank you for your recommendations, and help, patience, and outstanding service! I LOVE this sword??
Merry Christmas,
Mark N.
Perfect! I said it before and I'll say it again--You ARE the best! Thanks so much for all your help on this--these are the coolest swords!!!!!
Thanks again Eileen,
You folks don't play around when it comes to shipping and logistics!! Your company is fun, easy, and a great value, I also like the fact that you take your products for what they are; toys at a great value. I will be back.
I was a real treat speaking with you yesterday.
Thank again for all of your time and efforts on my behalf.
Most sincerely,
John Bobolsky
I am a big sword collector and think your site looks cool. Your swords are some of the most beautiful I've seen and seem to be the perfect medieval swords
-Chip F.
The dagger arrived today and is really beautiful, it will look terrific in my wall display. I'll be back to shop again soon.
Thanks again.
Kathy
Hello Strongblade,
I just wanted to give you the greatest thank you! You guys are amazing! You
spent the time to call me to make sure that my order was exactly the way
that I wanted and made sure that I got the swords on the day that I needed
them. I am AMAZED by your customer service!
My parents LOVED their swords! I thank you so much for helping me make their
anniversary really special! I have been telling everyone how amazing
Strongblade is!
Thank you! Thank you! Thank you!
Rachel
They arrived... and My God! What amazing work you guys did! The swords alone are incredibly impressive! They certainly surpassed my expectations, the craftsmanship of every part of the sword is incredible! The stitching on the handle just puts the icing on the cake! The pommel and wingspan of the guard are also truly impressive. The swords are pretty much exactly what I wanted. The engravings literally could not have looked any better than you guys did them, just great work. It's pretty clear you folks at Strongblade take a lot of pride in your work.
Thanks so very much,
Mike