From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
I just want to say that I have rarely, if ever received such fantastic service without so much as a question or hindrance of any kind. Please let me know if there is any particular social media, review, or personal websites that you prefer your customers to use as I would greatly appreciate the opportunity to express my appreciation for the outstanding expedited service I have received. Thank you very much for your quick response and delivery as it really made the difference when it mattered the most.
Sincerely,
John M.
Just a quick note to let you know I received my sword today and it's just perfect. Shipping was fast, the blade and scabbard were in great shape, and the engraving was PERFECT. I enjoyed the ""Care and Feeding"" guide - glad to know you've got a sense of humor (as you should have, selling Medieval swords in 2014!!). Very satisfied, and will shop here again as I arm up (um, I mean ""costume up"") for the next Renaissance festival. Actually I'll be a holdout from an earlier age I suppose.
Thanks again for the great service.
Tom
Hello!
I wanted to write and say how astounded I was by the quality of the swords I ordered, and how amazing the engraving looked.
An absolutely stunning job, and I couldn't be happier. Your craftsmanship exceeded my expectations, and my brothers are going
to be stoked. You guys *rock*, and I'll definitely order from you again! :D
Thank you!!
Jen
They arrived... and My God! What amazing work you guys did! The swords alone are incredibly impressive! They certainly surpassed my expectations, the craftsmanship of every part of the sword is incredible! The stitching on the handle just puts the icing on the cake! The pommel and wingspan of the guard are also truly impressive. The swords are pretty much exactly what I wanted. The engravings literally could not have looked any better than you guys did them, just great work. It's pretty clear you folks at Strongblade take a lot of pride in your work.
Thanks so very much,
Mike
i love the blade (MAELSTORM) im looking forward to having more items from your team....
ill be sher to let my friend know about you guys thank you again.....
your friend,
DeAris
I am a big sword collector and think your site looks cool. Your swords are some of the most beautiful I've seen and seem to be the perfect medieval swords
-Chip F.
Dear Sir:
I just received my order and I wish to tell you I am very pleased with your fine service and with the quality of the swords.
Thank you,
Ron
OH MY GOD! This sword is the freaking bomb?? I could not be happier! This thing is going to be a major hit! I am so grateful for your customer service! Roger I would like to thank you for your recommendations, and help, patience, and outstanding service! I LOVE this sword??
Merry Christmas,
Mark N.
I just wanted to say thank you for everything you and your company did to
get me my items for the wedding. They were a massive hit. As a thank you
please enjoy these pictures from the wedding featuring your exceptional
products.
Sincerely,
Justin P
My Scottish sword came in today and to put it simply, it's beautiful. Love it. Thanks.
John