From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
i love the blade (MAELSTORM) im looking forward to having more items from your team....
ill be sher to let my friend know about you guys thank you again.....
your friend,
DeAris
Your customer service has been wonderful and I will definitely shop at strongblade again.
-Carolyn Tong
San Jose, California
I just wanted to say thank you for everything you and your company did to
get me my items for the wedding. They were a massive hit. As a thank you
please enjoy these pictures from the wedding featuring your exceptional
products.
Sincerely,
Justin P
Hello Strongblade,
I just wanted to give you the greatest thank you! You guys are amazing! You
spent the time to call me to make sure that my order was exactly the way
that I wanted and made sure that I got the swords on the day that I needed
them. I am AMAZED by your customer service!
My parents LOVED their swords! I thank you so much for helping me make their
anniversary really special! I have been telling everyone how amazing
Strongblade is!
Thank you! Thank you! Thank you!
Rachel
Hello, I am a past customer and would like to say that I am most
pleased by your selection, timely shipment, and quality of customer service and
swords.
- Aaron D.
Syracuse, New York
Dear Sir:
I just received my order and I wish to tell you I am very pleased with your fine service and with the quality of the swords.
Thank you,
Ron
Your concern for your customers, as well as your dedication to them is very much appreciated. Your service team has been very polite and prompt with thier responses to my questions concerning my order. Myself, as a first time customer, am impressed by your services and hope to stay a long time consumer for your business.
-Jason M.
Coral Springs, Florida
Thank you, Thank you, Thank you!!!!! You've made a 10 year old
boy VERY happy!!! I'll look to your company again in the future. Thanks for coming through for us!
-Patricia K.
Chesterfield, Missouri
"Hi, this is Marissa and I placed an order for a sword to be in great going down and I received it today and I was just calling to let you know that it is absolutely wonderful and thank you so very much I absolutely love it. Thank you. Have a Merry Christmas"
They arrived... and My God! What amazing work you guys did! The swords alone are incredibly impressive! They certainly surpassed my expectations, the craftsmanship of every part of the sword is incredible! The stitching on the handle just puts the icing on the cake! The pommel and wingspan of the guard are also truly impressive. The swords are pretty much exactly what I wanted. The engravings literally could not have looked any better than you guys did them, just great work. It's pretty clear you folks at Strongblade take a lot of pride in your work.
Thanks so very much,
Mike