From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
Your concern for your customers, as well as your dedication to them is very much appreciated. Your service team has been very polite and prompt with thier responses to my questions concerning my order. Myself, as a first time customer, am impressed by your services and hope to stay a long time consumer for your business.
-Jason M.
Coral Springs, Florida
Thanks so much for your expert help, the engraving is perfect and the
tankard is quality. You and your company were extremely professional and
fast. I will highly recommend you to anyone I know looking for a similar
gift.
Harry
A few months back my father bought me a Crusaders Arming Sword that was tempered.
It came to me well packaged, and on the time it was expected. I am very pleased with
the arming sword, and wanted to tell all of you a great thanks for all the time and concern you
have put in taking care of it. This is a wonderful peace of work you have created,
and you should be pleased in what you provide for your customers. I thank you very much
because this is something that has touched my heart from my father, and will be
cherished for the rest of my life. You helped make this happen. I hope your business thrives, and you will
put the expected smile on each and every customer you have. In the business I work we have to
juggle between quality and quantity. Without the quality the quantity will not come.
Thanks once again and have a wonderful day. Keep up the great work!!
William S.
Your customer service has been wonderful and I will definitely shop at strongblade again.
-Carolyn Tong
San Jose, California
I just wanted to send a big thank you for ensuring that my wedding gift to my husband arrived in time for our wedding. it was used in the ceremony & is in a lot of our photos.
I was very impressed how fast you shipped the Hoplite Phalanx Blade and will be buying from you in the future.
It was also a nice gesture sending a special gift with the package, it proves that there are still decent people out there.
Thank you so much again......my husband is a very happy man.
Regards
Kerry
Thank you, Thank you, Thank you!!!!! You've made a 10 year old
boy VERY happy!!! I'll look to your company again in the future. Thanks for coming through for us!
-Patricia K.
Chesterfield, Missouri
I just want to write that I've received the sword. It is a beautiful piece of work and I want to thank you for it. Not only is the craftsmanship topnotch, but your communication to ensure the final product is exactly the way I want it is also above and beyond. When I presented the sword to my Best Man, he was speechless and thrilled to have something like this adorn his room. So again, thank you. I look forward to doing further business with your store.
Mike
Dear Sir:
I just received my order and I wish to tell you I am very pleased with your fine service and with the quality of the swords.
Thank you,
Ron
I just want to say that I have rarely, if ever received such fantastic service without so much as a question or hindrance of any kind. Please let me know if there is any particular social media, review, or personal websites that you prefer your customers to use as I would greatly appreciate the opportunity to express my appreciation for the outstanding expedited service I have received. Thank you very much for your quick response and delivery as it really made the difference when it mattered the most.
Sincerely,
John M.
Perfect! I said it before and I'll say it again--You ARE the best! Thanks so much for all your help on this--these are the coolest swords!!!!!
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