From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
I just want to write that I've received the sword. It is a beautiful piece of work and I want to thank you for it. Not only is the craftsmanship topnotch, but your communication to ensure the final product is exactly the way I want it is also above and beyond. When I presented the sword to my Best Man, he was speechless and thrilled to have something like this adorn his room. So again, thank you. I look forward to doing further business with your store.
Mike
A few months back my father bought me a Crusaders Arming Sword that was tempered.
It came to me well packaged, and on the time it was expected. I am very pleased with
the arming sword, and wanted to tell all of you a great thanks for all the time and concern you
have put in taking care of it. This is a wonderful peace of work you have created,
and you should be pleased in what you provide for your customers. I thank you very much
because this is something that has touched my heart from my father, and will be
cherished for the rest of my life. You helped make this happen. I hope your business thrives, and you will
put the expected smile on each and every customer you have. In the business I work we have to
juggle between quality and quantity. Without the quality the quantity will not come.
Thanks once again and have a wonderful day. Keep up the great work!!
William S.
I just received my sword and your description was very accurate, it is indeed beautiful. Thank you for the beautiful box and card of authenticity. I am a very happy and satisfied first-time customer.
- Karen B
Miami, Florida
I just want to say that I have rarely, if ever received such fantastic service without so much as a question or hindrance of any kind. Please let me know if there is any particular social media, review, or personal websites that you prefer your customers to use as I would greatly appreciate the opportunity to express my appreciation for the outstanding expedited service I have received. Thank you very much for your quick response and delivery as it really made the difference when it mattered the most.
Sincerely,
John M.
Roger, the rehearsal dinner was last night and the blades were a SMASH!! They were absolutely fantastic and I just wanted to let you know how appreciative I was and wanted to say Thanks Again for the great customer service. You can rest assured if someone asks where they can get blades engraved I will absolutely send them your way. Hope all is well and also to do business with you again in the future.
Thank You!!
-John
I really appreciate the level of customer service! I will definitely be a return customer!
Cheers,
-john
You have such a wonderful array of swords, I will get a few soon as I pay off hurricane bills. I especially like your description of the Hidden Rage katana...objects in the mirror....., you have a great sense of humor in addition to the history associated with these blades. Once again...love your site
-Claudia
Thanks so much for your expert help, the engraving is perfect and the
tankard is quality. You and your company were extremely professional and
fast. I will highly recommend you to anyone I know looking for a similar
gift.
Harry
I just wanted to say thank you for everything you and your company did to
get me my items for the wedding. They were a massive hit. As a thank you
please enjoy these pictures from the wedding featuring your exceptional
products.
Sincerely,
Justin P
Thank you so much the dagger was more than what we expected. You all did an amazing job again thank you!
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