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About Strongblade

From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.

Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.

However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.

My order arrived "tomorrow" as promised. I just wanted to say thank you very much for your excellent service.

Hattie
Hello Strongblade, I just wanted to give you the greatest thank you! You guys are amazing! You spent the time to call me to make sure that my order was exactly the way that I wanted and made sure that I got the swords on the day that I needed them. I am AMAZED by your customer service! My parents LOVED their swords! I thank you so much for helping me make their anniversary really special! I have been telling everyone how amazing Strongblade is!

Thank you! Thank you! Thank you!
Rachel
Your concern for your customers, as well as your dedication to them is very much appreciated. Your service team has been very polite and prompt with thier responses to my questions concerning my order. Myself, as a first time customer, am impressed by your services and hope to stay a long time consumer for your business.

-Jason M.
Coral Springs, Florida
I dont know where else to send this. I just wanted to say the sword came in perfect an beautiful condition. The engraving was stellar and the qaulity top notch. I bought it for a wedding present and ir didnt dissapoint. Thank you for such a wonderful and fair priced product. I am showing your site to all my freinds. I would definetly shop here again.

Joseph B.
Your customer service has been wonderful and I will definitely shop at strongblade again.

-Carolyn Tong
San Jose, California
My Scottish sword came in today and to put it simply, it's beautiful. Love it. Thanks.

John
Hello, I am a past customer and would like to say that I am most pleased by your selection, timely shipment, and quality of customer service and swords.

- Aaron D.
Syracuse, New York
Just wanted to reply and thank you for prompt delivery and quality items sent! The swords are beautiful and the engraved writing is awsome!....
Just a quick note to let you know I received my sword today and it's just perfect. Shipping was fast, the blade and scabbard were in great shape, and the engraving was PERFECT. I enjoyed the ""Care and Feeding"" guide - glad to know you've got a sense of humor (as you should have, selling Medieval swords in 2014!!). Very satisfied, and will shop here again as I arm up (um, I mean ""costume up"") for the next Renaissance festival. Actually I'll be a holdout from an earlier age I suppose.

Thanks again for the great service.

Tom
love the site. -Nicolaus E. Hermitage, Tennessee
Have a question?
Email us @ service@strongblade.com
(we reply 7 days a week)
or
Call us toll free : 1-866-779-6737
Phone Hours Monday-Friday
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Strongblade Lore Blog
Articles, histories and other
fun and educational reading about
the stuff that Strongblade sells.