From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a bargain price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
My order arrived "tomorrow" as promised. I just wanted to say thank you very much for your excellent service.
Hattie
My name is Ryan and I recently purchased a number of engraved swords from your website as groomsmen gifts for my wedding. I normally don't write companies back unless there is a problem with the purchase, but I was so pleased with the quality, price and customer service that I made an exception in this case. The swords were of excellent quality and the engravings were exactly as I had envisioned them. The price for these swords was amazing, considering that they were hand-forged high-carbon steel. It was low enough that I was at first fearful that it may have been a scam, but when they arrived, it was clear that you guys are exactly as advertised. You guys really went the extra mile to ensure that I would be pleased with my purchase, and I can safely say that my choice of companies for future sword purchases will be a no-brainer.
Thanks for everything,
-Ryan S.
Perfect! I said it before and I'll say it again--You ARE the best! Thanks so much for all your help on this--these are the coolest swords!!!!!
"Hi, this is Marissa and I placed an order for a sword to be in great going down and I received it today and I was just calling to let you know that it is absolutely wonderful and thank you so very much I absolutely love it. Thank you. Have a Merry Christmas"
I really appreciate the level of customer service! I will definitely be a return customer!
Cheers,
-john
Hello, I am a past customer and would like to say that I am most
pleased by your selection, timely shipment, and quality of customer service and
swords.
- Aaron D.
Syracuse, New York
Hey guys,
This is my first time ever ordering any sort of LARP material (starting up in Feb). I like to gauge the companies I buy stuff from
by how fun they are. When I ordered my LARP axe, I put in the comments that I liked bears and wanted a picture of one in my
delivery.
You did it! You should have seen the look on my face when I saw Yogi staring back at me from the box. I was almost
more excited by that than the axe itself (which is awesome).
So in short, thank you. I'd be glad to order from you again in the future.
- Ryan
Just wanted to reply and thank you for prompt delivery and quality items
sent! The swords are beautiful and the engraved writing is awsome!....
I just wanted to say thank you for everything you and your company did to
get me my items for the wedding. They were a massive hit. As a thank you
please enjoy these pictures from the wedding featuring your exceptional
products.
Sincerely,
Justin P
My Scottish sword came in today and to put it simply, it's beautiful. Love it. Thanks.
John