From the day Strongblade was founded, in 2006, we have set out to be a different type of company. Not only are we different from other sword companies but different from most other online-retailers. We differentiate our product line by offering a mix of products which can be found elsewhere to provide a complete offering but also products of our own design and creation. We deliver a great quality product at a great price. There is no product that we sell that we would not want to purchase ourselves. Every product goes through in-house quality control before it leaves our warehouse to assure you receive it in pristine condition. Should you ever be dissatisfied with your purchase please, even after our warranty period, please contact us so we can try to remedy the situation.
Our engraving services are also unique in the industry. We offer fast, flexible engraving at a barging price. We offer text engraving with up to 150 characters standard but we also offer preset graphic patterns as well as a library of over 1,000 different images. Most of our engraved products are engraved and shipped in 1-3 days after they are ordered. Our full featured online engraving app allows for the design of an engraved masterpiece but should you want something more customized than is handled by our online app our staff is happy to help you with your project. You can see some of our fantastic engravings by visiting our engraving gallery.
However, what differentiates Strongblade the most is our attitude towards our customers. We understand that customers purchase our products because they like them not because they need them. So our goal is to make the entire customer experience as positive as possible. We are here to provide a great customer experience and build a loyal customer base not to secure just another order. We have posted below just a few of the comments we have received from our wonderful customers below.
I really appreciate the level of customer service! I will definitely be a return customer!
Roger, the rehearsal dinner was last night and the blades were a SMASH!! They were absolutely fantastic and I just wanted to let you know how appreciative I was and wanted to say Thanks Again for the great customer service. You can rest assured if someone asks where they can get blades engraved I will absolutely send them your way. Hope all is well and also to do business with you again in the future.
Thanks again Eileen,
You folks don't play around when it comes to shipping and logistics!! Your company is fun, easy, and a great value, I also like the fact that you take your products for what they are; toys at a great value. I will be back.
I was a real treat speaking with you yesterday.
Thank again for all of your time and efforts on my behalf.
I just wanted to give you the greatest thank you! You guys are amazing! You
spent the time to call me to make sure that my order was exactly the way
that I wanted and made sure that I got the swords on the day that I needed
them. I am AMAZED by your customer service!
My parents LOVED their swords! I thank you so much for helping me make their
anniversary really special! I have been telling everyone how amazing
Thank you! Thank you! Thank you!
I am a big sword collector and think your site looks cool. Your swords are some of the most beautiful I've seen and seem to be the perfect medieval swords
Your honest approach and willingness to make up for mistakes has earned
my loyalty. :)
Chapel Hill, North Carolina
I wanted to write and say how astounded I was by the quality of the swords I ordered, and how amazing the engraving looked.
An absolutely stunning job, and I couldn't be happier. Your craftsmanship exceeded my expectations, and my brothers are going
to be stoked. You guys *rock*, and I'll definitely order from you again! :D
You can shop elsewhere and take a chance on being disappointed.
You can develop a patron relationship here and never regret the decision.
I choose to shop with STRONGBLADE, if they don't have it, they get it.
My Scottish sword came in today and to put it simply, it's beautiful. Love it. Thanks.
I just received my sword and your description was very accurate, it is indeed beautiful. Thank you for the beautiful box and card of authenticity. I am a very happy and satisfied first-time customer.
- Karen B